EMPLOYMENT OPPORTUNITY: Education & Program Engagement Manager

The Natural Resources All Families Foundation (“Natural Resources”) is a nonprofit organization with a heartfelt mission: to nurture families from pregnancy through early childhood. By offering evidence-based education, empowering resources, and a welcoming community, we prepare parents to make informed decisions that support the well-being and development of their young children and families. Serving families of all income levels, we specialize in conscious parenting practices and holistic support, ensuring every family has access to tools and guidance during this transformative life stage. At Natural Resources, we take pride in creating a warm and inclusive environment where families can connect, learn, and thrive.

We are committed to standing with our diverse community, advocating for equity, and addressing systemic barriers. Joining our team means becoming part of an organization that values compassion, inclusivity, and empowerment as we help families navigate the most vulnerable and monumental moments of their lives. Together, we can build a brighter, more equitable future for all families.

Education & Program Engagement Manager

We are seeking a highly organized and detail-oriented Education & Program Engagement Manager to join our team. This key role is responsible for the efficient management of all aspects of our educational and community programs, from scheduling and logistics to revenue generation and participant experience.

Position Overview:

We're seeking a thoughtful and strategic Education & Program Engagement Manager to strategically plan, develop, and oversee our educational and community programs. This key role is responsible for both the efficient management of all operational aspects and the strategic direction of our educational and community programs. You will own the program lifecycle from ideation and marketing to financial management (P&L accountability), ensuring impactful, mission-aligned programming while maintaining exceptional participant experiences.

Ideal Candidate:

The ideal candidate will have strong administrative, organizational, and data analysis skills. Proficiency with software platforms and an ability to quickly learn new systems are essential. They should be comfortable working with budgets, setting measurable goals, and driving performance metrics. A solution-oriented mindset is key, along with the ability to adapt to changes or challenges as they arise.

Key Responsibilities:

1. Program Management & Developement

Strategically develop, optimize, and schedule all educational programs and classes
Manage class booking platform, calendars, and facility resources efficiently
Ideate new offerings in collaboration with the Executive Director, facilitators, and stakeholders
Stay informed on perinatal trends and incorporate community feedback to improve programming
Collect and analyze participant data to drive program improvements

2. Financial Management

Own P&L for all programs and services, set revenue targets, and track progress
Manage program budgets and identify opportunities to optimize high-demand offerings
Develop strategies to increase enrollment and revenue while maintaining program quality

3. Participant Experience & Marketing

Ensure exceptional customer service throughout the participant journey
Develop effective marketing strategies to drive enrollment, craft, and schedule marketing emails
Handle inquiries, registration issues, and participant feedback
Create an inclusive, welcoming environment for all participants

4. Facilitator & Staff Leadership

Recruit, onboard, and manage facilitators, ensuring high-quality instruction Manage facilitator relationships, ensuring alignment with program goals and quality standards.
Collaborate on curriculum evaluation, improvements, and the development of new content based on community input and trends.
Ensure cultural competency and alignment with organizational goals

5. Administrative

Maintain accurate program records and ensure physical environment meets standards
Assist with on-site events and order/maintain necessary supplies and materials
Make website updates as needed.

Qualifications:

Minimum 5+ years managing adult educational or professional training programs
Proven strategic planning, budgeting, and P&L management experience
Strong organizational and multitasking abilities
Excellent communication skills, both written and verbal
Skilled in data analysis, reporting, and data-driven decision-making
Proficiency with Google Suite and ability to quickly learn new software systems
Experience with, and a passion for, email marketing
Knowledge of or experience in the perinatal community is a plus

Additional Requirements:

This position requires working on-site up to 5 days/week at the Valencia Street location in San Francisco.
Periodic evenings and weekends required to support events and programs, or to provide backup support for other team members.

Benefits:

Competitive salary designed to attract and retain top talent
Comprehensive health insurance coverage, including medical, dental, and vision, for full-time employees
Generous retail and class discounts for employees and their immediate family members
A collaborative, supportive work environment with opportunities for professional growth and career advancement
Chance to join and contribute to a passionate, dedicated team committed to making a positive impact in the community

To Apply:

Visit our job listing on Dover

Natural Resources values diversity and inclusivity. We proudly provide equal employment opportunities and do not discriminate based on sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local laws.